Baby store

Whoever is in control of ordering is useless. Nothing in size 36 for black pants and not 1 2XL dress shirt. Always the case

I bought an electric razor from this branch. I returned it after 6 months as it was faulty. I thought that maybe I was just unlucky and got a bad batch . I said I just wanted to exchange it for the same model. No problem the customer service staff said and it was exchanged. Less than 6 months later the same model stopped working. I returned it for a refund only to be told that NO! You can't have one. You have to have a credit voucher. The policy has changed, and I was refused a refund. I said but it's faulty. I was told that because I had exchanged it. I was only entitled to a voucher. Even though BOTH razors were faulty goods and at no stage was I told originally that if I exchanged it like for like, I would not get my money back.I contacted customer services by phone and was told that I should've been told when I exchanged the initial faulty razor, that I would NOT be entitled to a refund should that one break.Customer service said a refund would be granted under these circumstances and contacted Clarkson branch. I was told they would be in contact with me 'shortly'. After 6 days I had heard nothing so re contacted customer services by email. I did not get a reply. I have still heard nothing and have had not one contact after nearly a month. Absolutely terrible.

Went to innaloo kmart today to buy something and when I went through the checkout it scanned at a different price I then was told that is the price I just didn't look properly. I said fair enough. I went back had another look double checked the model number against the ticket yep sure enough I was correct. I asked for assistance and the assistant came and scanned it and said the tickets haven't been changed and took them all off in front of me and then said the price is the price. I would have still bought the product if they had just matched the price. Could not add a photo because I didn't think to take a picture before asking for help. So far the worst experience I've had in a kmart.

Love their customer service and products available for rent! Mel was super prompt in her response and recommendations. The car seats were installed nicely and the stroller was packed in our car. Very seamless delivery and execution. Would totally engage them again when we visit Australia :)

It was a shame that I did not check their stock of kids umbrella on Kmart website before driving to this store but it was lucky to find some good quality kids shoes were on clearance.And the shop staff working in kids cloth department was very kind and polite when she let me know that there was no stock at the point of my visit.Will come back for another good finds.

Plenty of parking outside the mall and it's in the mall so there are other shops you can visit. I often find this Kmart is out of stock of items eg., particular brand of undies, bike items, toys on special. There's not a huge range of items but enough for the basics.

Saw a couple of yobbo kids stealing toys. The employees didn't seem to care, the alarm went off but nobody seemed bothered about it. Poor customer service as well.

Great curation of clothing, gifts and accessories. Customer service makes it!

Staff are very helpful here - they ask if you need assistance and if you don’t, they won’t bother/annoy you by asking 5 more times, but if you do need help they are very accommodating to find what you need. Definitely our preferred way of shopping!

Top tier store, everyone was so friendly